CRM Software - White Papers, Webcasts and Case Studies

	ERP at the Speed of Light Clients who are implementing Enterprise Resource Planning software for the first time tend to be initially intimidated by the time and cost of an implementation and seek ... Tags: Acceleration, Strategy, Software, Productivity, Oracle Corp. Sponsored by: Oracle Date: June 2007
	SAP and Oracle: Who's Ready for Small and Medium-sized Businesses? Download this Nucleus Research paper to learn who's delivering the greatest enterprise software value to the SMB market. An in-depth analysis of 56 customers showed signi... Tags: Oracle Corp., SAP AG, Small And Medium Business, Smb/Sme Sponsored by: Oracle Date: June 2007
	Enterprise Platform for Construction, Facilities, and Real Estate Discover how integrated workplace management systems (IWMS) are already allowing other enterprises to corner a competitive advantage by streamlining their business proces... Tags: Asset Management, Business Operations, Construction, Lifecycle, Management Sponsored by: Skire Inc. Date: October 2008
	CRM Your Salespeople Will Love CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all manageme... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Sponsored by: Oracle Date: August 2007
	Insiders' Guide to Evaluating Remote Control Software With a clear business case and a promise to make life easier, it is no wonder many organizations have been quick to adopt remote control software. However, in today's com... Tags: CrossTec NetOp, IT Professional, Organization, Software Sponsored by: NetOp Tech Date: November 2008	NetOp Tech

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	UCCXA - Cisco Unified Contact Center Express Advanced View Available Dates and LocationsIn this course, you'll build on the knowledge and scripting experience gained in the prerequisite... Tags: Best Practice, Server, Recorder, Pod, It Operations Sponsored by: Global Knowledge Date: January 2008
	How to simplify the IT infrastructure with end-to-end automation of document processes Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com... Tags: Automation, Strategy, Software, Product Marketing, Operational Planning Sponsored by: Esker Date: October 2007
	Oracle CRM on Demand eBook Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. Howe... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), E-books, Enterprise Software Sponsored by: Oracle Date: November 2008
	It's All About the Salesperson: Taking Advantage of Web 2.0 Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparab... Tags: Advertising & Promotion, Web, Social Networking, Sales Strategy, Sales Force Management Sponsored by: Oracle Date: August 2008
	Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend in selling is called "Sales... Tags: Online Collaboration, Sales, Sales Force Management, Sales Strategy Sponsored by: Oracle Date: August 2008
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	Yankee Group: Software as a Service Dramatically Improves CRM Success This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a... Tags: Advertising & Promotion, Software-as-a-service, Software As A Service (SaaS), Software, Sales Strategy Sponsored by: Oracle Date: February 2008
	CRM Your Salespeople Will Love CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all manageme... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Sponsored by: Oracle Date: August 2007
	Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th... Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software Sponsored by: Oracle Date: August 2007
	Gartner Dataquest Insight: Oracle and SAP Approach SMB Application Market via Different Product and Channel Approaches While the respective small and midsize business (SMB) product strategies of Oracle and SAP are very different, both are highly dependent on recruiting, managing and inspi... Tags: Gartner Inc., Oracle Corp., SAP AG, Small And Medium Business, Smb/Sme Sponsored by: Oracle Date: April 2008
	Ovum: Oracle Revs Up Battle for Mid-market Applications Customers Read this Ovum report to learn why Oracle is aggressively recruiting partners that have expertise in specific industries and markets. See why Oracle wants partners who wi... Tags: Human Resources, Oracle Corp., Ovum, Recruitment & Selection, Smb/Sme Sponsored by: Oracle Date: April 2008
	Economist Intelligence Unit - Technology and growth at mid-sized companies Small to mid-sized enterprises (SMEs) that make intelligent use of ICT (information and communications technology) can gain a competitive edge within their industries. Th... Tags: Enterprise Software, Oracle Corp., Small And Medium Enterprise, Smb/Sme, Software Sponsored by: Oracle Date: November 2007
	Ten Tips for Making Your Business More Efficient To keep pace in an increasingly competitive world, your business needs to run as efficiently as possible. Efficiency is even more important for small and medium-sized bu... Tags: Business, Cisco Systems Inc., Networking, Smb/Sme, Tip Sponsored by: Cisco Systems Date: June 2008
	Eight Strategies for First-rate Customer Service Are you providing your customers with the satisfying experience that will keep them coming back? In a marketplace where too many products and services are chasing too li... Tags: Cisco Systems Inc., Customer, Management, Strategy Sponsored by: Cisco Systems Date: June 2008
	Upgrading Your Network for CRM? Six Things to Consider Thinking about adding customer relationship management tools to your Cisco Unified Communications phone system? Here are six things to consider before you upgrade your ne... Tags: Advertising & Promotion, Cisco Systems Inc., CRM, Customer Relationship Management (CRM), Enterprise Software Sponsored by: Cisco Systems Date: June 2008
	Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke... Tags: CRM, Enterprise Software, HP ProCurve, Microsoft Corp., Microsoft Dynamics Sponsored by: Microsoft Date: May 2008
	ProCurve Networking by HP Connects Sales Teams for Greater Efficiency ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke... Tags: Enterprise Software, HP ProCurve, Microsoft Corp., Microsoft Dynamics, Sales Sponsored by: Microsoft Date: May 2008
	Microsoft Dynamics CRM Online - The Norris Group Case Study At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest... Tags: Business Operations, Online Communications, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp. Sponsored by: Microsoft Date: April 2008
	Microsoft Dynamics CRM Online - The Linc Group Case Study The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build... Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing Sponsored by: Microsoft Date: April 2008
	Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study 1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C... Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp., Marketing Sponsored by: Microsoft Date: April 2008
	Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c... Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Dynamics CRM 4.0 Sponsored by: Microsoft Date: March 2008
	Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. E... Tags: Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Network, Performance Sponsored by: Microsoft Date: March 2008
	Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test bas... Tags: Customer Relationship Management (CRM), Software, Scalability, Product Marketing, Performance Sponsored by: Microsoft Date: March 2008
	Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c... Tags: Human Resources, Microsoft Corp., Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Dynamics CRM 4.0 Sponsored by: Microsoft Date: February 2008
	Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from rem... Tags: Financial, Financial Service, Microsoft Corp., Sales, Sales Force Management Sponsored by: Microsoft Date: January 2008
	Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real... Tags: Enterprise Software, Vision, Software, Service-Oriented Architecture (SOA), Productivity Sponsored by: Microsoft Date: March 2007
	Microsoft Dynamics RoleTailored Interface Business Productivity Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im... Tags: Business Operations, Strategy, Strategic Planning, Research & Development, Productivity Sponsored by: Microsoft Date: March 2007
	The Future Sales Force - A Consultative Approach If your company uses a contact management or customer relationship management (CRM) system, you need to ask one additional key question. Does your CRM or contact manageme... Tags: Contact Management, Sales, Sales Force, Sales Force Management, Sales Process Sponsored by: Microsoft Date: September 2004
	Smarter Supply Chain Utilization for the Retailer This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what sma... Tags: Enterprise Software, Retail, Retail Company, Software, Supply Chain Sponsored by: Microsoft Date: January 2004
	How to Get to the Numbers that Matter in Retail This white paper reviews various aspects of retail financial management and draws important lessons for small and mid-size retailers. It addresses a wide range of topics ... Tags: Finance, Financial, Financial Accounting, Financial Management, Financial Planning Sponsored by: Microsoft Date: January 2004
	Webcast: Using Webcasts to Engage Prospects Setting the tone for your Webcast is crucial, from initial promotion efforts all the way through delivery of content and post event follow-up. How you interact with your ... Tags: Sales, Sales Strategy, Webcast Company: Citrix Online Date: December 2008
	Insurance Brokerage Saves Eight Hours Per Day With Comprehensive Technology Solution Roper Insurance is passionate about exceeding customer expectations - an objective that requires time and attentiveness, plus a comprehensive technology solution. The com... Tags: Business Operations, Roper Insurance, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Company: Microsoft Date: December 2008
	Webcast: Putting the Human Touch Back into Lead Generation There are numerous tactics for generating leads these days--everything from the traditional email or phone call to the social media craze. But the real challenge is not n... Tags: Citrix Systems Inc., Webcast Company: Citrix Online Date: December 2008
	Microsoft Dynamics Webcast: Microsoft Dynamics CRM in the Contact Center (Level 100) Microsoft Dynamics customers are expanding upon the traditional view of customer service and support as a cost center by using Microsoft Dynamics CRM to elevate their con... Tags: Advertising & Promotion, Software, Real Estate, Microsoft Dynamics Customer, Microsoft Dynamics CRM Company: Microsoft Date: December 2008
	Consider the Next Step: Microsoft Dynamics CRM for ERP Customers Microsoft CRM can not only integrate with other Microsoft solutions but resides in Microsoft Outlook where most people spend a majority of their day. A simple "Track in C... Tags: Advertising & Promotion, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft CRM, Microsoft Corp. Company: Microsoft Date: December 2008
	Webcast: The Top 5 Ways to Save Money with CRM Customer Relationship Management, or CRM, is highly regarded as an excellent solution for making money but often overlooked as an equally effective tool for saving money.... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Company: TechRepublic Date: December 2008
	Microsoft Dynamics Webcast: Increasing Sales Productivity Episode Two: Gain Real-Time Insight on Your Customers and Future Opportunities (Level 100) Many organizations seek ways to target new opportunities in existing markets or pursue opportunities in new markets to increase revenue. However, they often run into issu... Tags: Microsoft Corp., Microsoft Dynamics, Opportunity, Sales, Sales Force Management Company: Microsoft Date: November 2008
	Webcast: Using CRM to Drive Sales in a Slowing Economy Customer Relationship Management, or CRM, is widely acknowledged as one of the most important facets of maintaining and growing a successful business. Even so, many stil... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Company: TechRepublic Date: November 2008
	Momentum Webcast: Grow Your Business With Microsoft Dynamics CRM (Level 100) Microsoft Dynamics CRM 4.0 is a fully integrated Customer Relationship Management (CRM) system, which gives users the capability to easily create and maintain a clear vie... Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM, Microsoft Dynamics Company: Microsoft Date: November 2008
	SOA ...Now What The paper looks at the history of systems integration, workflow and BPM applications and the benefits possible from coupling SOA and BPM in todays contemporary IT landsca... Tags: BPM, Strategy, Software, SOA, Service-Oriented Architecture (SOA) Company: DSt Date: November 2008	DSt
	Agencourt Bioscience Corporation Improves Efficiency of Sales Process and Extends Customer Visibility Agencourt Bioscience Corporation wanted to implement a sales force management solution that meets requirements for Agencourt's two distinct lines of business - products a... Tags: Agencourt Bioscience Corporation, CRM, Sales, Sales Force, Sales Force Management Company: Oracle Date: November 2008

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